In the second lesson of the training course, Thomas Jordan discusses five general themes that may underlie conflicts: distribution issues, position issues, structure issues, behavioural norm issues, and conviction issues.
He emphasises the importance of recognising and articulating these different themes to understand the various forms of desires in the workplace.
Discuss for 10 minutes. Begin by starting the timer to keep track of the time. When finished, proceed to Feedback on reflections (scroll down).
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Thomas Jordan provides feedback on your own reflections. He addresses some questions related to the five general themes that may be at the root of conflicts at the Agency for Cultural Promotion.
Here you can download an overview of the five general themes to help you reflect.
Discuss for 10 minutes. Begin by starting the timer to keep track of the time. When finished, proceed to the next page.
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